Trends in Recruitment Solutions for Global Capability Centers of India

Introduction

India has time and again been hailed as a critical hub for technology innovation and talent acquisition around the world.

It is therefore of no surprise that their domestic Global Capacity Centers are positioning themselves as powerhouses in leveraging workforce strategies that drive tremendous business growth.

Let’s have a walkthrough of a few trends in recruitment solutions for global capability centers of India.

What are GCCs?

Global Capacity Centers (GCCs) are specialized units established by multinational companies in locations to manage various functions such as IT services, customer support, and research. These centers leverage local talent and cost benefits and boost business operations.

However, they go much beyond cost savings. GCCs focus on innovation and efficiency, by utilizing local expertise.

Research predicts at least 2000 GCCs in India by 2025 – signifying their massive success in the country.

Recent Trends in Global Capacity Centers (GCCs) of India

AI and Machine Learning

Technology integration has led to intelligent automated systems that can analyze vast amounts of data and identify the best candidates. This significantly reduces time-to-hire and increases efficiency.

Focus on Skills Instead of Qualifications

With rapid advancements being a norm across every industry, GCCs have shifted their focus from traditional qualifications to modern and adaptable skills. Some of the in-demand skills are: digital marketing, data analysis, cybersecurity, etc.

Flexible Modes of Work

Post-COVID, there has been a massive overhaul in the recruitment strategy – for the better. GCCs are now going beyond geographical limitations to widen their talent pool and hire the best. In-office, hybrid and remote work have all gained equal popularity now.

Branding

With the competition growing by leaps and bounds, it has become imperative to establish solid branding. This involves promoting their diversity and positive work culture across mainstream platforms.

Data-Driven Recruitment

GCCs are using data-driven insights to predict hiring needs, optimize recruitment processes, and enhance decision-making. This not only boosts the quality of hires but also aligns recruitment with business objectives.

GCCs are integral to the Indian economy, with an estimated 364,000 jobs expected to be generated by them this year. Be a part of this growth!